Refund Policy

Refund Policy

This is a sample refund policy for Shwetara. Please review and customize before fully launching.

Eligibility for Refund

Refunds are issued for items returned within 7 days of delivery, in unused condition, with original packaging and tags intact, as per our Returns & Exchange policy.

Refund Timeline

Once we receive and inspect your returned item, refunds are processed within 5-7 business days to your original payment method. For Cash on Delivery orders, refunds are issued via bank transfer or store credit.

Non-Refundable Items

• Earrings, for hygiene reasons, unless damaged or defective
• Items marked "Final Sale"
• Items returned after the 7-day window

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, contact us within 48 hours of delivery with photos and we'll arrange a full refund or free replacement.

Questions about a refund? Reach us on the Contact Us page.