Terms of service

Terms & Conditions — Shwetara Jewellers

Last Updated: October 1, 2026

Welcome to Shwetara Jewellers. These Terms & Conditions govern your access to and use of our website, shwetara.in, and your purchase of products from us.

By accessing our website, browsing our products, creating an account, or placing an order, you agree to these Terms & Conditions. If you do not agree with these terms, please do not use our website or place an order.

1. About Shwetara Jewellers

Shwetara Jewellers operates this online jewellery store and provides customers with jewellery, gifting products and related services.

Our physical store is located at:

Shop No. 10-E, Basement 1,
Near D-Mart, Galaxy Blue Sapphire Plaza,
Sector 4, Greater Noida West – 201309, Uttar Pradesh, India.

Customer Support: officialshwetara@gmail.com
WhatsApp: +91 95280 009533

2. Eligibility

By using this website or placing an order, you confirm that you are legally capable of entering into a binding agreement under applicable Indian law.

If you are a minor, you may use our website only with the involvement and consent of your parent or legal guardian.

3. Products and Product Information

We make reasonable efforts to ensure that product descriptions, photographs, measurements, weights, colours and other information displayed on our website are accurate.

However:

  • Product colours may appear slightly different depending on your device and screen settings.
  • Jewellery may have minor variations due to its handcrafted nature.
  • Product images are intended to represent the product and may not always show the exact scale.
  • Product specifications, designs, availability and prices may be updated or changed without prior notice.
  • We reserve the right to discontinue products or limit quantities available for purchase.

4. Jewellery Specifications

Where applicable, information regarding metal type, purity, weight, stones, dimensions and other product specifications will be provided on the individual product page.

Customers should carefully review the product details before placing an order.

For products where weight or dimensions may vary slightly due to manufacturing or finishing, reasonable variation may occur.

5. Orders

Placing an order on our website constitutes a request to purchase the selected products.

An order will be considered accepted after successful payment processing and order confirmation by Shwetara Jewellers.

We reserve the right to refuse, cancel or modify an order in circumstances including:

  • Product availability issues
  • Pricing or listing errors
  • Payment-related issues
  • Suspected fraudulent or unauthorized transactions
  • Incorrect customer information
  • Delivery restrictions
  • Any other circumstances permitted under applicable law

If we cancel an order after payment has been received, the applicable amount will be refunded according to our Refund Policy.

6. Pricing and Payment

All product prices displayed on our website are in Indian Rupees (INR) unless otherwise stated.

Prices, discounts and promotional offers may change without prior notice.

The applicable price will generally be the price displayed at the time the order is successfully placed.

Customers are responsible for providing accurate billing, shipping and payment information.

7. Shipping and Delivery

We offer delivery across India, subject to serviceability of the destination. Our website currently advertises free delivery across India and free shipping on prepaid orders, subject to the applicable order and promotional conditions. Shwetara Jewellers

Delivery timelines shown on the website or communicated by us are estimates and may be affected by:

  • Courier delays
  • Weather conditions
  • Public holidays
  • Address-related issues
  • Remote or non-serviceable locations
  • Customs or regulatory requirements where applicable
  • Events outside our reasonable control

Customers are responsible for providing a complete and accurate delivery address and contact information.

8. Returns, Refunds and Exchanges

Returns, refunds and exchanges are governed by our Return, Refund & Warranty Policy and Refund Policy.

Please review those policies before placing an order.

Where a product is eligible for return, the customer may be required to provide photographs, videos, packaging information or other details to help us verify the issue.

Products must be returned in the condition specified in our applicable return policy.

Certain products may not be eligible for return, refund or exchange where permitted by our policies.

9. Order Cancellation

Customers should contact us as soon as possible if they wish to cancel an order.

Once an order has been processed, packed or shipped, cancellation may no longer be possible.

Any eligible cancellation and refund will be handled according to our applicable Refund Policy.

10. Accuracy of Information

We make reasonable efforts to keep information on our website accurate and up to date.

However, occasional typographical errors, pricing errors, product-information errors or other inaccuracies may occur.

We reserve the right to correct errors and update information at any time, including after an order has been placed, subject to applicable law.

11. Intellectual Property

All content appearing on this website, including but not limited to:

  • Brand names and logos
  • Product photographs
  • Product descriptions
  • Graphics
  • Website design
  • Text
  • Videos
  • Images
  • Marketing materials

belongs to Shwetara Jewellers or its respective licensors, unless otherwise stated.

You may not reproduce, copy, modify, distribute, publish, sell or commercially exploit our website content without our prior written permission.

12. Acceptable Use

You agree to use our website only for lawful purposes.

You must not:

  • Use the website for fraudulent or unlawful activities.
  • Attempt to gain unauthorized access to our website or systems.
  • Introduce viruses, malware or harmful code.
  • Copy or reproduce website content without permission.
  • Use automated systems to interfere with the operation of our website.
  • Provide false or misleading information.
  • Attempt to impersonate another person or entity.
  • Interfere with another customer's use of the website.

We reserve the right to restrict or terminate access where we reasonably believe these Terms have been violated.

13. Third-Party Services and Links

Our website may contain links, payment services, courier services, social-media integrations or other services operated by third parties.

We are not responsible for the content, policies, availability or practices of third-party websites or services.

Your use of third-party services may be subject to their own terms and policies.

14. Privacy

Your use of our website is also subject to our Privacy Policy.

We collect and process customer information as necessary to process orders, provide customer support, arrange delivery, process payments and operate our website.

Please review our Privacy Policy for additional information about how customer information is handled.

15. Website Availability

We aim to keep our website available and functioning properly, but we do not guarantee that the website will always be available, uninterrupted or error-free.

Website availability may occasionally be affected by maintenance, technical problems, service providers or circumstances outside our reasonable control.

16. Limitation of Liability

To the extent permitted by applicable law, Shwetara Jewellers will not be responsible for indirect, incidental, special or consequential losses arising from the use of our website or products.

Nothing in these Terms is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.

17. Events Beyond Our Control

We will not be responsible for delays or failure to perform our obligations where such delay or failure results from circumstances beyond our reasonable control, including natural disasters, extreme weather, strikes, transportation disruptions, government restrictions, technical failures or other unforeseen events.

18. Changes to These Terms

We may update these Terms & Conditions from time to time.

The latest version will be posted on this page with the updated date. Your continued use of the website after changes are posted constitutes acceptance of the updated Terms, to the extent permitted by applicable law.

19. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws applicable in India.

Subject to applicable law, disputes relating to these Terms or purchases from Shwetara Jewellers shall be subject to the jurisdiction of the appropriate courts in Gautam Buddh Nagar, Uttar Pradesh, India.

20. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

Shwetara Jewellers
Shop No. 10-E, Basement 1, Near D-Mart,
Galaxy Blue Sapphire Plaza, Sector 4,
Greater Noida West – 201309, Uttar Pradesh, India

Email: officialshwetara@gmail.com
WhatsApp: +91 95280 009533